FAQs
Shipping
We ship all our orders from our studio in Perth, WA.
We deliver all over Australia.
Gifts by Gabs offers a reduced shipping rate at checkout.
Standard shipping is FREE for orders over $150.
For certain Perth Metro orders, next day delivery is available at checkout.
Your order will be processed in 1-2 business days.
Standard shipping times are 2-10 business days.
Express shipping times are 1- 4 business days.
Please note that once the parcel is with the courier, they are responsible for delivering it within their specified timeframes. We do not take responsibility for delayed or lost packages.
Once your order has been shipped, you’ll receive a shipping confirmation and tracking information via email. You will be able to track the package using the link in the email and the tracking details provided.
It is important to check and re-check the delivery address during the checkout process.
If there is an error with the address please email us ASAP.
If your order has been dispatched, unfortunately we cannot update the address as the parcel is with the courier company.
Other
We are thinking of the giftee at all times - we won’t include any paperwork, invoices, or prices in the gift box!
Yes, it is completely up to you where you send the gift! Please ensure you enter their address in the “Shipping” section of the checkout process, not your own.
Yes, you certainly can! Send us an email with your request and we will be in touch to discuss options and our bulk ordering process.
Please refer to our Shipping, Returns & Refunds Policy.